Skip to main content
Help Center IT Help Centre home page Help Center IT
  • Submit a request
  • Sign in
  • Sign in
  • Submit a request
  1. Help Center IT
  2. Partners
  3. Merchants

Merchants

  • What is Coverflex?
  • How does the Coverflex card work?
  • How can I join the Coverflex merchant network?
  • What are the bindings of the merchant contract?
  • I filled in the application form to become a merchant, but I did not receive a reply or a contract.
  • I signed the contract, what are the next steps?
  • What are the benefits for my customers with “buoni pasto"?
  • Are there any commissions?
  • Do I need an additional POS device to accept the Coverflex card?
  • Is an integration with my POS software necessary?
  • When will I receive my “buoni pasto" payment?
  • How does invoicing to Coverflex work?
  • What type of receipt/invoice should I issue to customers using “buoni pasto"?
  • What happens if the customer does not have enough buoni pasto?
  • I have changed some company/billing data. Do I have to communicate the changes?
  • I have changed my POS circuit, do I have to report it?
  • I am having problems with the POS. Should I communicate this?
  • I forgot my merchant portal credentials, what can I do?
  • Why don't I see my business on the map?
  • How can I verify transactions using the merchant portal?
  • Where can I find issued invoices?
  • I have to report an invoicing error, how can I do this?
  • Is it possible to use the Coverflex card online?
Help Center IT
Italiano (Italia)