Partners

How it works

• What is Coverflex?
• How does the Coverflex card work?
• How can I join the Coverflex merchant network?
• What are the benefits for my customers with “buoni pasto"?
• Are there any commissions?
• Do I need an additional POS device to accept the Coverflex card?
• See all 8 articles

Partnership

• What are the bindings of the merchant contract?
• I filled in the application form to become a merchant, but I did not receive a reply or a contract.
• I signed the contract, what are the next steps?
• I have changed my POS circuit, do I have to report it?
• I am having problems with the POS. Should I communicate this?
• I forgot my merchant portal credentials, what can I do?
• See all 8 articles

Payments

• When will I receive my “buoni pasto" payment?
• What type of receipt/invoice should I issue to customers using “buoni pasto"?
• What happens if the customer does not have enough buoni pasto?

Invoices

• How does invoicing to Coverflex work?
• I have changed some company/billing data. Do I have to communicate the changes?
• Where can I find issued invoices?
• I have to report an invoicing error, how can I do this?