Articles in this section

I can't use my card, what might be the reason for this?

When you enter the wrong PIN when making a purchase, your card is blocked for security reasons. In order to use your card again, please contact us via our email at, or through our online chat, and ask a member of our team to unlock your card.
The process is usually completed within 1 business day. Once your card has been unblocked you can use it again as usual.
We remind you that you can always change your PIN through Coverflex app.

Was this article helpful?
7 out of 19 found this helpful


  • Onboarding

    All you need to know to get started

  • Webinar

    Resources to help you navigate Coverflex

  • FAQs

    Answers to employee’s most common questions

  • Meal

    Find out how and where you can use your Meal benefit